{"id":331,"date":"2024-05-14T08:48:28","date_gmt":"2024-05-14T08:48:28","guid":{"rendered":"https:\/\/dev.ancalagon.be\/?page_id=331"},"modified":"2026-04-16T08:39:38","modified_gmt":"2026-04-16T08:39:38","slug":"support","status":"publish","type":"page","link":"https:\/\/www.ancalagon.be\/?page_id=331","title":{"rendered":"Support"},"content":{"rendered":"\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover has-parallax\" style=\"min-height:254px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-38 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/www.ancalagon.be\/wp-content\/uploads\/2024\/04\/wallpaper_ancalagon_dev-scaled.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-dark-bg-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center has-nv-text-dark-bg-color has-text-color has-link-color has-medium-font-size wp-elements-949ca279366d6b7d93663501b0f51a88\"><strong>Afin d&#8217;am\u00e9liorer la rapidit\u00e9 et l&#8217;efficacit\u00e9 de la gestion des demandes, Ancalagon recommande d&#8217;utiliser l&#8217;adresse e-mail support@ancalagon.be pour toute correspondance li\u00e9e au support technique, aux questions ou aux pr\u00e9occupations que vous pourriez avoir.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div><\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-text-dark-bg-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\" style=\"font-size:18px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-nv-dark-bg-color has-text-color has-link-color wp-elements-f0fea2aa0ab0f6d7b9ff71d7b96a9f9a\">L&#8217;adresse <a href=\"mailto:support@ancalagon.be\">support@ancalagon.be<\/a> est consult\u00e9e par l&#8217;ensemble de notre \u00e9quipe. De plus, elle est directement int\u00e9gr\u00e9e \u00e0 notre syst\u00e8me de ticketing, ce qui nous permet de traiter et de suivre votre demande de mani\u00e8re plus organis\u00e9e et plus rapide.<\/p>\n\n\n\n<p class=\"has-nv-dark-bg-color has-text-color has-link-color wp-elements-556849a8b3e9c6485eb26ecb5d5c4628\">En utilisant cette adresse, vous b\u00e9n\u00e9ficierez des avantages suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prise en charge rapide:<\/strong> Notre \u00e9quipe s&#8217;engage \u00e0 r\u00e9pondre \u00e0 toutes les demandes envoy\u00e9es sur cette adresse dans les plus brefs d\u00e9lais.<\/li>\n\n\n\n<li><strong>Visibilit\u00e9 accrue:<\/strong> Le syst\u00e8me de ticketing garantit que toutes les demandes sont enregistr\u00e9es et suivies afin de r\u00e9soudre vos probl\u00e8mes de fa\u00e7on optimale.<\/li>\n\n\n\n<li><strong>Collaboration d&#8217;\u00e9quipe:<\/strong> Tous les membres de l&#8217;\u00e9quipe ont acc\u00e8s \u00e0 cette bo\u00eete mail, ce qui facilite la collaboration et garantit que votre demande est trait\u00e9e par la personne la plus qualifi\u00e9e.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-nv-dark-bg-color has-text-color has-link-color wp-elements-02ef3770fbee25fdf113035e1b819b34\">N&#8217;h\u00e9sitez pas \u00e0 nous contacter sur <a href=\"mailto:support@ancalagon.be\">support@ancalagon.be<\/a> pour toute question ou assistance suppl\u00e9mentaire.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"default","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/pages\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=331"}],"version-history":[{"count":37,"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/pages\/331\/revisions"}],"predecessor-version":[{"id":533,"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=\/wp\/v2\/pages\/331\/revisions\/533"}],"wp:attachment":[{"href":"https:\/\/www.ancalagon.be\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}